Traditionally, middle managers make up the largest managerial layer in an organization. Middle managers are responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and they understand how to effectively execute these goals.
It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from employing well-trained middle managers.
At the end of this workshop, participants should be able to:
- Define management.
- Understand ethics in the workplace.
- Manage information and make decisions.
- Be familiar with the control process.
- Use organizational strategies to facilitate change.
- Create structures and processes to manage teams.
- Manage as a leader.
Module One: Getting Started
- Workshop Objectives
- Pre-Assignment Review
Module Two: Introduction to Management
- What is Management?
- What Do Mangers Do?
- What Does It Take to Be a Manager?
- Why Does Management Matter?
Module Three: Ethics and Social Responsibility
- What is Ethical Workplace Behavior?
- What is Unethical Workplace Behavior?
- How to Make Ethical Decisions
- What is Social Responsibility?
Module Four: Managing Information
- Why Information Matters
- Strategic Importance of Information
- Characteristics and Costs of Useful Information
- Getting and Sharing Information
Module Five: Decision-Making
- What is Rational Decision-Making?
- Steps to Rational Decision-Making
- Limits to Rational Decision-Making
- Improving Decision-Making
Module Six: Control
- Basics of Control
- The Control Process
- Is Control Necessary or Possible?
- How and What to Control
- Control Methods
Module Seven: Organizational Strategy
- Basics of Organizational Strategy
- Sustainable Competitive Advantage
- Strategy-Making Process
- Corporate, Industry, Firm Level Strategies
Module Eight: Innovation and Change
- Organizational Innovation
- Why Innovation Matters
- Managing Innovation
- Organizational Change
- Why Change Occurs and Why it Matters
- Managing Change
Module Nine: Organizational Structures and Process
- Organizational Authority
- Job Design
- Designing Organizational Process
Module Ten: Managing Teams
- The Good and the Bad of Using Teams
- Kinds of Teams
- Work Team Characteristics
- Enhancing Work Team EffectivenessSteps
Module Eleven: Motivation and Leadership
- Basics of Motivation
- Equity Theory
- Expectancy Theory
- What is Leadership?
- Situational Leadership
- Strategic Lea
This course could be for Managers, Section heads, team leaders and supervisors.
No prerequisites needed.